Privacy Policy

1. Information We Collect

Account information such as your name and email address.

Videos, audio files, and text you upload for processing.

Technical data including IP address, device information, and usage logs.

Payment information processed by our payment provider.

2. How We Use Your Information

We use your information to create your account, process your dubbing and lip-sync jobs, manage your subscription and credits, provide customer support, and improve our service.

3. Voice Data and Third-Party Services

To provide voice cloning and lip-sync features, we use third-party AI providers, including ElevenLabs for voice generation and cloning and Sync.so for lip synchronization.

Your uploaded voice and video content is sent to these providers only for the purpose of completing your specific job.

We do not sell your voice data or use it to train models.

4. Data Retention

We retain your uploaded content only for as long as necessary to complete your jobs and provide support.

You may request deletion of your data at any time by contacting us.

5. Consent

By creating an account, you consent to the collection, processing, and transfer of your voice and media data to our service providers as described in this policy.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at support@cubell.ai.